What is better DeskRoll or AgilityPortal? The perfect Customer Support Software is a solution that can address your company’s unique needs. It is possible to find which choice is best suited for your enterprise if you assess different products before you decide which one is the best.
For instance, DeskRoll and AgilityPortal are scored at 7.8 and 8.0, respectively, for total quality and performance. Similarly, DeskRoll and AgilityPortal have a user satisfaction rating of N/A% and 96%, respectively, which shows the general response they get from customers. Even better, get in touch with an existing customer of the software and ask for their comments concerning the solution in question.
We did our best to review all popular Remote Support Software products available on the market, but among them these three deserved our special attention: Zendesk, ScreenConnect, Atera.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
AgilityPortal provides several plans for users to choose from, including an enterprise pricing plan intended for large remote and distributed organizations and teams that require an enterprise-class intranet solution. AgilityPortal can be availed and deployed as a cloud-based SaaS or on-premise solution. Here are details:
Cloud-Based (SaaS)
Small (P1) – by quote
Designed for small teams
Dashboards
Widgets
Company news
Tagging
Search
Company page
Announcements
Posts
Departments/Teams
Extranet software
People
Locations
Discussions
Messages
FAQs
Chat
Pages
Documents
Media
Wikis
Ideas
Goals
Social functionalities
Polls & Surveys
Rewards & Recognition
Forms
Events
Analytics & Administration
Accessibility
SLA & Support
5 GB file storage
Medium (P2) – by quote
All features in Small (P1), Plus:
100 – 399 users
Projects
Tasks
Workspaces
Universal log-in provider
10 GB file storage
Large (P3) – by quote
All features in Medium (P2), Plus:
400 – 999 users
25 GB file storage
Enterprise (P4) – by quote
All features in Large (P3), Plus:
1,000+ users
Content administration
Landing pages
Integration with enterprise applications
50 GB file storage
Dedicated account manager
On-Premise (Self-Hosted) – by quote
Host the intranet solution on your own network
Complete control over infrastructure maintenance & management
AgilityPortal supports integration with the following apps:
OneDrive
SharePoint
Google Drive
Box
Dropbox
OneLogin
SecureAuth
Okla
YouTube
Vimeo
Wistia
Vidyard
Microsoft Stream
Brightcove
MS Teams
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Tempus, Grabyo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AgilityPortal is a corporate intranet platform for remote organizations and teams to transform communication and collaboration, employee experience. and workplace culture.
It may not always be enough to just compare DeskRoll and AgilityPortal against each other. Although useful tools, cost and customer reviews are all important and should be included when making a final choice, you should also take a look at the recognition and awards won by each software. Very often a less popular solution may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that in spite of lesser market popularity it’s a significant contender to the services that dominate the market.
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