What is better DeskMoz or Salesforce Service Cloud? You can use our scoring system to help you get a general idea which CRM Software product is better for your company. For overall product quality, DeskMoz earned 8.0 points, while Salesforce Service Cloud received 9.6 points. Meanwhile, for user satisfaction, DeskMoz scored N/A%, while Salesforce Service Cloud scored 97%.
Specifics of their features, tools, supported platforms, customer support, and more are given below to help you get a more correct comparison. Remember to choose only the features your company needs so as not to waste money for features that are unnecessary.
We realize that not all businesses have the time to examine a large number of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will manate to solve all the requirements of a company. While core functionalities of DeskMoz and Salesforce Service Cloud should matter you should also thoroughly explore the integrations offered by each app. In many cases you will already be making use of various kinds of SaaS software in your company and it’s always wiser to opt for software that integrate well with one another. That way you will be able to guarantee an effortless exchange of information between your teams and software used, which can considerably reduce time spent on migrating between one software and the next.
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