What is better Deskforce or JustCall? We are here to improve the whole process of reviewing Customer Support Software products for you. In particular, on this page you can check the overall performance of Deskforce (8.0) and contrast it with the overall performance of JustCall (9.2). You can also match their overall user satisfaction rating: Deskforce (N/A%) vs. JustCall (90%).
What’s more, you can read their services thoroughly to determine which product can better tackle your company’s requirements. In general, any business solution has to let you to comfortably view the big picture, at the same time giving you easy access to the details.
In the event you want to quickly locate the best Call Center Software according to our review team we recommend you take a look at one of these solutions: Freshdesk Contact Center, JustCall, Zendesk.
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Deskforce integrates with the following business systems and applications:
Salesforce
Microsoft Dynamics
Zendesk
Zoho
Bitrix
SugarCRM
HighRise
Vtiger
Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Every time you pick a software that you are sure will work best for your business you shouldn’t only pay attention to what professionals have to say about it. Very often personal experience with the product will vary, depending on specific preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how real users of Deskforce and JustCall estimate their experience with the product. Our system is based on detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a comprehensive and credible overview of what other clients think about every product. In this example Deskforce got a total satisfaction rating at N/A% while for JustCall 90% of people say they had an enjoyable experience with it.
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