Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom Dashboard
- Calendar Module
- Leads
- Accounts
- Partners
- Vendors
- Competition
- Contacts
- Built-In Email
- Opportunities
- Sales enquiries
- Sales requirements
- Calculations
- Quotes
- Sales Orders
- Recurring Sales Orders
- Vendor Enquiries
- Price Books
Pricing Info
YetiForce is free, there are no enterprise pricing plans.
Integrations
YetiForce integrates with the following business systems and applications:
- OpenStreet Maps
- Roundcube
- PrestaShop
- PBX
- DAV
- LDAP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InnovaGTech, Querona, Vartico, PwC, Milano IT Consulting, Point Sp z o.o., Citibank, Promesa Plus Sp. z o.o., Ministry of Entrepreneurship and Technology, PromoNotes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading open source CRM system when it comes to innovation. The software has a positive impact on all business activities - from marketing, through sales to support services. YetiForce is an essential tool for the effective operation of any business.
Company Email
info@yetiforce.com
Contact No.
Company's Address
YetiForce Sp. z o.o.
Al. Jerozolimskie 65/79,
00-697 Warsaw
Poland
YetiForce CRM Comparisons
Popular YetiForce CRM Alternatives
Both Deskero and YetiForce CRM were evaluated by a team of reliable SaaS experts who prepared a thorough analysis of all key elements of each service. Their final rating was calculated using our unique SmartScore system that gives an individual partial score to every element like: main functionalities, customer support, mobile support, security, client satisfaction as well as media presence. We know useful features are not the only factor crucial to a business so we make sure we pay attention to all sides of a product before giving it a final rating.
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