Sogolytics
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited survey creation
- Basic and advanced question types
- Add and edit your own logo
- Custom messages
- Survey templates
- Hide irrelevant questions and question skip logic
- Full control of survey themes, colors, fonts and more
- Graphical analysis of results ready to export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Data exports (CSV, Word, PPT, XLS)
- Advanced reporting and analysis
- Guaranteed anonymous surveys
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual surveys
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance with BAA
Pricing Info
Sogolytics (formerly known as SoGoSurvey) has a variety of pricing plans that you can choose from. Here are the details:
Survey Tool
Basic – Free
- Basic features
- Unlimited survey creation
- 200 responses per year
Plus – $299 per year
- Basic features
- All basic and advanced question types
- Add your own survey logo
- Edit logo within platform
- Show custom thank you message
- Copy survey
- Simple skip logic
- Export data to Excel
Pro – $199 per month or $788 per year
- All Plus plan features
- More question types, including Image Choice and Grids
- Hide irrelevant questions and question skip logic
- Full control of survey themes, colors, fonts and more
- Graphical analysis of results ready for export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Data exports (CSV, Word, PPT, XLS)
Premium – $299 per month or $1,118 per year
- All Pro plan features
- Advanced reporting and analysis
- Guaranteed anonymous surveys
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual surveys
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
Enterprise – Contact vendor
- All Premium features
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback — email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance — with BAA
Quiz Tool
Pro – included with survey tool
- All Plus plan features
- More question types, including Image Choice and Grids
- Hide irrelevant questions and question skip logic
- Full control of quizzes themes, colors, fonts and more
- Graphical analysis of results ready for export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Quizzes with custom feedback
- Data exports (CSV, Word, PPT, XLS)
Premium – included with survey tool
- All Pro plan features
- Advanced reporting and analysis
- Guaranteed anonymous quizzes
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual quizzes
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
Enterprise – Contact vendor
- All Premium features
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback — email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance — with BAA
Customer Experience – Contact vendor
Employee Experience – Contact vendor
Integrations
Sogolytics (formerly known as SoGoSurvey) integrates seamlessly with the following third-party applications:
- Salesforce
- Asana
- Zapier
- Zendesk
- Basecamp
- Google Analytics
- Trello
- Gmail
- Slack
- HubSpot CRM
- Infusionsoft
- ClickSend
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Accenture, Yamaha, FedEx
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience.
Company Email
support1@sogolytics.com
Contact No.
Company's Address
Sogolytics (formerly known as SoGoSurvey)
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Sogolytics Comparisons
Popular Sogolytics Alternatives
In case you are still having doubts about which product will work best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each product is and how large is its online presence. For example, in case of Facebook Deskero has 7721 likes on their official profile while Sogolytics profile is liked by 4001 people.
Page last modified