LionDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Video Emails
- Video Texting
- 3rd Party Lead Importing
- Property Management
- Property Task Plans
- Text 2 Sell
- Auto-Responders
- Lead Distribution
- Enhanced Drip Campaigns
- Document Management
- Email Tracking
- Automatic Outbound Call Tracking
- Team Contact Sharing
- Social Media Management
- Broker Functions
- Deal and Pipeline Management
Pricing Info
For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:
LionDesk Professional
- $25 Per Month
- Full CRM / Contact Management
- Video Emails
- Video Texting
- 3rd Party & IDX Lead Importing
- Instant Auto-Responders
- Custom Drip Campaigns
- Custom Email and Text Templates
- Contact Buckets/Lists
- Schedule Outbound Emails
- Inbound/Outbound Texting
- Detailed Email Tracking/Reporting
- Document Storage
- Task & To-Do’s with Reminders
- Daily/Weekly/Monthly/Agenda Calendar
- Social Media Lookup
- Property Management
- Property Task Plans and Workflow
- Distribute Leads to Team Members
- Team Contact Sharing
- Click-To-Call using your Caller ID
- Automatic Outbound Call Tracking
- Broker Team Reporting
- Text 2 Sell (Sign Riders)
- Google Calendar/Gmail/Contacts
- 3rd Party Email Sync
Integrations
LionDesk supports the following integrations:
- Zillow
- Trulia
- Realtor.com
- RealGeeks
- AgentFire
- iFound Agent
- Wolfnet IDX
- IDX Broker
- BombBomb
- Zapier
- Dotloop
- JotForms
- MLS
- MyPlus
- SalesDialers
- Outlook Office 365
- Wufoo Forms
- Placester IDX
- Yahoo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A CRM Software for real estate professionals that has video email and video texting capabilities, as well as, marketing and transaction management.
Company Email
contact@liondesk.com
Contact No.
Company's Address
5937 Darwin Court, Suite 101
Carlsbad, CA 92008
USA
LionDesk Comparisons
Popular LionDesk Alternatives
You shouldn’t expect just a wide range of features and adjustable pricing from a credible CRM Software. Almost as crucial as main features is a quality customer support. You want to make sure that in a situation where you have any questions about Deskero or LionDesk, or you run into a problem, or maybe you’ll need to ask for a certain change or feature useful to your company you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to benefit from personal training or at the very least a knowledge base you can use.
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