LionDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Video Emails
- Video Texting
- 3rd Party Lead Importing
- Property Management
- Property Task Plans
- Text 2 Sell
- Auto-Responders
- Lead Distribution
- Enhanced Drip Campaigns
- Document Management
- Email Tracking
- Automatic Outbound Call Tracking
- Team Contact Sharing
- Social Media Management
- Broker Functions
- Deal and Pipeline Management
Pricing Info
For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:
LionDesk Professional
- $25 Per Month
- Full CRM / Contact Management
- Video Emails
- Video Texting
- 3rd Party & IDX Lead Importing
- Instant Auto-Responders
- Custom Drip Campaigns
- Custom Email and Text Templates
- Contact Buckets/Lists
- Schedule Outbound Emails
- Inbound/Outbound Texting
- Detailed Email Tracking/Reporting
- Document Storage
- Task & To-Do’s with Reminders
- Daily/Weekly/Monthly/Agenda Calendar
- Social Media Lookup
- Property Management
- Property Task Plans and Workflow
- Distribute Leads to Team Members
- Team Contact Sharing
- Click-To-Call using your Caller ID
- Automatic Outbound Call Tracking
- Broker Team Reporting
- Text 2 Sell (Sign Riders)
- Google Calendar/Gmail/Contacts
- 3rd Party Email Sync
Integrations
LionDesk supports the following integrations:
- Zillow
- Trulia
- Realtor.com
- RealGeeks
- AgentFire
- iFound Agent
- Wolfnet IDX
- IDX Broker
- BombBomb
- Zapier
- Dotloop
- JotForms
- MLS
- MyPlus
- SalesDialers
- Outlook Office 365
- Wufoo Forms
- Placester IDX
- Yahoo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A CRM Software for real estate professionals that has video email and video texting capabilities, as well as, marketing and transaction management.
Company Email
Contact No.
Company's Address
5937 Darwin Court, Suite 101
Carlsbad, CA 92008
USA
LionDesk Comparisons
Popular LionDesk Alternatives
You shouldn’t expect just a broad set of features and scalable pricing plans from a well-known CRM Software. Almost as crucial as core features is a quality customer support. You want to ensure that if you have any questions about Deskero or LionDesk, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from individual training or at least a knowledge base you can use.
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