Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales Dashboard
- Contacts and Customer Relationship Management
- Opportunity and Deal Management
- Task Management
- Call Queue Managment
- Calendar Events
- File and Document Management
- Email Intelligence and Integration
- Status Board Analytics
- Metrics and History Reporting
- Sales Reporting and Analytics
- Inventory Management
- Invoicing and Quotes
- Purchase Order Management
- Payment Processing
- Receipt and Expense Tracking
Pricing Info
Gro CRM offers three CRM plans for users to choose from. Give the details a look, and select the best plan for your company:
Gro CRM Solo: $14.99 (Annualy or monthly)
- Contatcs and accounts
- Deals
- Task management
- Documents management
- Calendar
- Tags
- Notifications
- Email integration
Gro CRM Basic: $24.99 (Annualy or monthly)
- All Solo features
- Inventory management
- Order management
- Quotes and invoices
- Reports
- Data exports
Gro CRM Pro: $49.99 (Annualy or monthly)
- All Basic features
- Role based permissions
- Call center management
- Expenses and receipt tracking
- Geo location – Maps & Directions
- Status & Scoring
Integrations
Gro CRM integrates with the following business systems and applications:
- Apple iCloud Drive
- Apple Maps
- Integrated Phone, Messaging, and FaceTime
- Apple Pencil
- Apple Smart Keyboard
- WordPress
- Stripe
- Gro CRM REST API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gro CRM is a customer relationship management solution created for small businesses and is built to work exclusively with Mac and iOS devices.
Company Email
sales@grocrm.com
Contact No.
Company's Address
101 California St., Suite 2710
San Francisco, California 94111
USA
Gro CRM Comparisons
Popular Gro CRM Alternatives
If you continue having second thoughts about which solution will be best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are usually a way to see how popular each product is and how wide is its online presence. For instance, in case of Facebook Deskero has 7721 likes on their official profile while Gro CRM profile is liked by 0 people.
Page last modified