Contactually
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy to create email templates
- IntroMaker
- Programs for automating workflows
- Pipelines for managing deals
- Unlimited contacts
- Customizable Follow-up reminders
- Google and iCal integration
- Open API for custom integration
- Total contact management all from a single location
- Article and content sharing
- ScaleMail and bulk messaging
- Drip campaigns
- Facebook, Twitter, and LinkedIn integration
- Unlimited connections to your email accounts
- Team management tools as well as contact sharing
- Plugins for Outlook and Gmail
Pricing Info
Basic – $45/month or $39/month (billed annually)
- Bulk Messaging (Daily)
- iPhone and Android Apps
- Zapier, Mailchimp, Integrations
- Contact Profile Enhancement
Professional – $69/month or $59/month (billed annually)
- All Basic plan features, plus:
- Best-Time-To-Send Email Intelligence
- Lead/New Contact Assignment
- Personal Automated Campaigns
- Advanced Team Management
- Onboarding + Product Training
- Deal Management Workflow
- Contact Relationship Insights
- Email/Text Template Library
- API Access
Accelerator – $119/month or $99/month (billed annually)
- All Basic and Professional features, plus:
- Complimentary Contact Database Creation
- Dedicated Customer Success Manager
- Lead Nurturing Content
- Complete Business Systems
- Referral Generation
Integrations
Contactually integrates with the following business systems and applications:
- Gmail
- MailChimp
- Mad Mimi
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.
Company Email
help@contactually.com
Contact No.
Company's Address
1005 7th St. NW, Suite 100,
Washington, D.C. 20001
USA
Contactually Comparisons
Popular Contactually Alternatives
It may not always be sufficient to just compare Deskero and Contactually against one another. Although specific tools, pricing plans and user experience are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards merited by every service. Frequently a less popular solution may turn out to be a great choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that despite limited market popularity it’s a worthy rival to the products that dominate the market.
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