What is better DataKnowl or Preact? We are here to streamline the whole process of reviewing CRM Software products for you. For example, on this page you can look at the overall performance of DataKnowl (8.0) and contrast it with the overall performance of Preact (8.0). You can also match their overall user satisfaction rating: DataKnowl (N/A%) vs. Preact (94%).
Similarly, you can read their capabilities carefully to see which product can better deal with your company’s needs. In general, any business app should allow you to quickly view the big picture, at the same time allowing you easy access to the details.
At the moment, the leading services in our Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
Up to 3 Agents
Unlimited Channels
Web Widget
Unified Communication (100 minutes per month)
CRM included (1 Workgroup, max 3,000 contacts)
Ticket System included
Telephony (Voice essential, max 1 phone number)
Self-service, Email support
Standard – $8/month
All Starter features
Unlimited Agents
Unified Communication (250 minutes per month)
CRM included (1 Workgroup, max 10,000 contacts)
Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
All Standard features
Unified Communication included (1,000 min/mo)
CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
All Advanced features
Unified Communication included (2,000 min/mo)
CRM included (3 Workgroups, max 100,000 contacts)
Self-service, Email, Phone support
Plus – $89/month
All Enterprise features
Unified Communication included (unlimited min/mo)
CRM included (10 Workgroups, unlimited contacts)
Self-service, Email, Phone support
Other plans and pricing options are also available.
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
No CRM Software will be perfect enough to solve all the needs of a business. While core functionalities of DataKnowl and Preact are important you should also thoroughly examine the integrations supported by each software. Very often your team will already be using various kinds of SaaS software in your company and it’s definitely better to opt for solutions that integrate well with each other. If you do that you can ensure a smooth transfer of information between your teams and apps, which can really reduce time spent on migrating between one solution and the other.
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