What is better DataKnowl or CommBox? When selecting the best CRM Software for your organization our recommendation is that you assess the functions, pricing, as well as other critical details regarding the product and vendor. Here, you are able to see the similarities and disparities between DataKnowl (overall score at 8.0 and user satisfaction at N/A%) and CommBox (overall score at 8.0 and user satisfaction at 96%).
You can also examine their specific modules, for example features, plans, costs, terms, etc. Moreover, analyze the terms closely for information on extra charges, including, installation, separate helpdesk support, upgrade fees, cloud storage fees, and others.
We realize that not all businesses have the time to try out a wide range of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
Up to 3 Agents
Unlimited Channels
Web Widget
Unified Communication (100 minutes per month)
CRM included (1 Workgroup, max 3,000 contacts)
Ticket System included
Telephony (Voice essential, max 1 phone number)
Self-service, Email support
Standard – $8/month
All Starter features
Unlimited Agents
Unified Communication (250 minutes per month)
CRM included (1 Workgroup, max 10,000 contacts)
Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
All Standard features
Unified Communication included (1,000 min/mo)
CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
All Advanced features
Unified Communication included (2,000 min/mo)
CRM included (3 Workgroups, max 100,000 contacts)
Self-service, Email, Phone support
Plus – $89/month
All Enterprise features
Unified Communication included (unlimited min/mo)
CRM included (10 Workgroups, unlimited contacts)
Self-service, Email, Phone support
Other plans and pricing options are also available.
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
Almost as important as features and user support responsiveness are pricing packages given by DataKnowl and CommBox. Although pricing should not be a deciding aspect it’s surely a key thing to think about. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up when your business grows. Be sure that you don’t pick packages that have advanced features that you won’t find a use for and always make an effort to contact with the vendor directly as enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every product to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and offers a solid overview of what it feels like to work with DataKnowl and CommBox.
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