Customer Alliance
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom Questionnaire
- Review Invitation
- WiFi Questionnaire
- Reviews Widget
- Certificate Integration
- Reviews Analysis
- Semantics
- Competition Overview
- Partner & Third-Party Integrations
Pricing Info
Pricing Info
Customer Alliance offers the following enterprise pricing packages:
Basic – €79.00/month + €1.00/room/month/annual billing
- Basic Features
Plus – €79.00/month + €1.50/room/month/annual billing
- Basic Features
- Online Reputation Monitoring
- Social Media Monitoring
Premium – €79.00/month + €2.00/room/month/annual billing
- All Plus Features
- Online Reputation Monitoring
- Social Media Monitoring
- Competition Analysis
- SMS Invitation
- Backend Interface for Hospitality Chain
Integrations
Integrations
Xustomer Alliance interfaces with the following solutions:
- 5stelle*
- X
- ASA HOTEL
- ASSD
- Availpro
- CBP Hôtel – Sequoiasoft
- Chloë
- Citadel
- Cudbe
- DATAreform GmbH
- Dylog
- Éole – GHM GESTHOTEL
- FITS Hotel Software
- GeHo
- GestioneAlbergo PMS Leonardo
- GHM GESTHOTEL
- PROFI
- HOTELCUBE
- Hoteleasy
- Hotelfinder
- HOPE
- HOTELTIME SOLUTIONS
- HOTIX
- Hotline
- Hottimo
- HS / 3
- ibelsa
- ideas4hotels
- INAXEL Naxi-Gestion
- INFHOTIK
- Infor
- Jazotel Front Office
- Lodgit Hotel Software
- Logotel Hotel Software
- Medialog
- Micrologic
- Misterbooking
- Ms3 Solutions
- Novaresa
- OPERA
- Oracle
- Orchestra Software
- Oscar WiFi
- Page 3.0 PMS
- Protel
- resalys
- reservit
- Resthel Office
- Rezlynx PMS
- Scrigno PMS – GP Dati
- semper
- serenata
- SIHOT
- Stardekk
- Swoppen Systems
- Thaïs-Soft
- Thelis eSeason
- Topsys
- VEGA
- WebResa
- Winhotel
- Winner Front Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Schick Hotels, Sylter Hof Berlin, Hotel Victoria Nürnberg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-around reputation management software for independent hotels and chains.
Company Email
info@customer-alliance.com
Contact No.
Company's Address
Customer Alliance
Ullsteinstr. 118, Tower B
12109 Berlin
Germany
Customer Alliance Comparisons
Popular Customer Alliance Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Customer Email Entry
- Bulk Customer Email Entry
- Single or Bulk Email Feedback Requests
- SMS Feedback Requests
- Tablet & iPad Kiosk Mode
- API Integration
- Net Promoter Score Capture
- Customer Testimonials Builder
- Testimonial Widget
- Online Review Requests
- NPS Reporting
- Reviews Monitoring
- Automated Reports
- Negative Reviews Alerts
Pricing Info
GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:
Multi-Location Pricing
Basic – $39.95/location/month
- Up to 1,000 New Customer Profiles Monthly
- 1,000 Email Requests per Month (30 a day)
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- User Guide and Chat & Email Support
- Zapier Integration
Pro – $75.00/location/month
- Up to 3,500 New Customer Profiles Monthly
- 3,000 Email Requests per Month (100 a day)
- 200 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Pro Plus – $99.00/location/month
- Up to 6,000 New Customer Profiles Monthly
- 4,000 Email Requests per Month (130 a day)
- 400 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Executive – $249.00/location/month
- Up to 10,000 New Customer Profiles Monthly
- 7,500 Email Requests per Month (230 a day)
- 1,000 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- All Support Methods and Phone
- API, Zapier, & Webhooks Integration
- Insights Report – Customer Feedback Analysis
Enterprise & Franchise Info
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- More than 500 Locations – custom pricing
Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.
Agency Whitelabel
Basic
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- 1,000 New Customer Profiles per Month
- 1,000 Email Requests (30 a day)
Pro
- 1 Location – $75.00/location/month
- 2-10 Locations – $55.00/location/month
- 11-16 Locations – $42.00/location/month
- 17-25 Locations – $35.00/location/month
- 26-40 Locations – $32.00/location/month
- 41-100 Locations – $29.00/location/month
- 100+ Locations – $25.00/location/month
- 3,500 New Customer Profiles per Month
- 3,000 Email Requests (100 a day)
- 200 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Pro Plus
- 1 Location – $99.00/location/month
- 2-10 Locations – $69.00/location/month
- 11-16 Locations – $55.00/location/month
- 17-25 Locations – $47.00/location/month
- 26-40 Locations – $44.00/location/month
- 41-100 Locations – $41.00/location/month
- 100+ Locations – $38.00/location/month
- 6,000 New Customer Profiles per Month
- 4,000 Email Requests (130 a day)
- 400 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Executive
- 1 Location – $249.00/location/month
- 2-10 Locations – $199.00/location/month
- 11-16 Locations – $185.00/location/month
- 17-25 Locations – $170.00/location/month
- 26-40 Locations – $155.00/location/month
- 41-100 Locations – $145.00/location/month
- 100+ Locations – $140.00/location/month
- 10,000 New Customer Profiles per Month
- 7,500 Email Requests (250 a day)
- 1,000 SMS Review Requests Credits
- Wi-Fi Portal Included
For questions regarding pricing plans, contact GetFiveStars through email or chat.
Integrations
GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GetFiveStars is a fully integrated and highly customizable online reputation management platform.
Company Email
support@getfivestars.com
Company's Address
5205 Prospect Rd. #135-163
San Jose, CA 95129
USA
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No Reputation Management Software will manate to cover all the requirements of a business. Though key features of Customer Alliance and GetFiveStars should matter you should also carefully examine the integrations offered by every solution. In many cases your team will already be using various kinds of B2B software in your company and it’s definitely more beneficial to choose services that integrate well with each other. With that approach you can ensure an effortless exchange of information between your teams and services, which can really reduce time devoted to migrating between one product and the next.
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