Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom Questionnaire
- Review Invitation
- WiFi Questionnaire
- Reviews Widget
- Certificate Integration
- Reviews Analysis
- Semantics
- Competition Overview
- Partner & Third-Party Integrations
Pricing Info
Pricing Info
Customer Alliance offers the following enterprise pricing packages:
Basic – €79.00/month + €1.00/room/month/annual billing
- Basic Features
Plus – €79.00/month + €1.50/room/month/annual billing
- Basic Features
- Online Reputation Monitoring
- Social Media Monitoring
Premium – €79.00/month + €2.00/room/month/annual billing
- All Plus Features
- Online Reputation Monitoring
- Social Media Monitoring
- Competition Analysis
- SMS Invitation
- Backend Interface for Hospitality Chain
Integrations
Integrations
Xustomer Alliance interfaces with the following solutions:
- 5stelle*
- X
- ASA HOTEL
- ASSD
- Availpro
- CBP Hôtel – Sequoiasoft
- Chloë
- Citadel
- Cudbe
- DATAreform GmbH
- Dylog
- Éole – GHM GESTHOTEL
- FITS Hotel Software
- GeHo
- GestioneAlbergo PMS Leonardo
- GHM GESTHOTEL
- PROFI
- HOTELCUBE
- Hoteleasy
- Hotelfinder
- HOPE
- HOTELTIME SOLUTIONS
- HOTIX
- Hotline
- Hottimo
- HS / 3
- ibelsa
- ideas4hotels
- INAXEL Naxi-Gestion
- INFHOTIK
- Infor
- Jazotel Front Office
- Lodgit Hotel Software
- Logotel Hotel Software
- Medialog
- Micrologic
- Misterbooking
- Ms3 Solutions
- Novaresa
- OPERA
- Oracle
- Orchestra Software
- Oscar WiFi
- Page 3.0 PMS
- Protel
- resalys
- reservit
- Resthel Office
- Rezlynx PMS
- Scrigno PMS – GP Dati
- semper
- serenata
- SIHOT
- Stardekk
- Swoppen Systems
- Thaïs-Soft
- Thelis eSeason
- Topsys
- VEGA
- WebResa
- Winhotel
- Winner Front Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Schick Hotels, Sylter Hof Berlin, Hotel Victoria Nürnberg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-around reputation management software for independent hotels and chains.
Company Email
Contact No.
Company's Address
Customer Alliance
Ullsteinstr. 118, Tower B
12109 Berlin
Germany
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
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Almost as crucial as features and customer support responsiveness are pricing plans provided by Customer Alliance and Birdeye. Even though cost should not be a deciding factor it’s surely an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your company size and painlessly scaled up every time your company expands. You should be certain you don’t opt for packages that include extra tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it’s like to work with Customer Alliance and Birdeye.
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