Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom Questionnaire
- Review Invitation
- WiFi Questionnaire
- Reviews Widget
- Certificate Integration
- Reviews Analysis
- Semantics
- Competition Overview
- Partner & Third-Party Integrations
Pricing Info
Pricing Info
Customer Alliance offers the following enterprise pricing packages:
Basic – €79.00/month + €1.00/room/month/annual billing
- Basic Features
Plus – €79.00/month + €1.50/room/month/annual billing
- Basic Features
- Online Reputation Monitoring
- Social Media Monitoring
Premium – €79.00/month + €2.00/room/month/annual billing
- All Plus Features
- Online Reputation Monitoring
- Social Media Monitoring
- Competition Analysis
- SMS Invitation
- Backend Interface for Hospitality Chain
Integrations
Integrations
Xustomer Alliance interfaces with the following solutions:
- 5stelle*
- X
- ASA HOTEL
- ASSD
- Availpro
- CBP Hôtel – Sequoiasoft
- Chloë
- Citadel
- Cudbe
- DATAreform GmbH
- Dylog
- Éole – GHM GESTHOTEL
- FITS Hotel Software
- GeHo
- GestioneAlbergo PMS Leonardo
- GHM GESTHOTEL
- PROFI
- HOTELCUBE
- Hoteleasy
- Hotelfinder
- HOPE
- HOTELTIME SOLUTIONS
- HOTIX
- Hotline
- Hottimo
- HS / 3
- ibelsa
- ideas4hotels
- INAXEL Naxi-Gestion
- INFHOTIK
- Infor
- Jazotel Front Office
- Lodgit Hotel Software
- Logotel Hotel Software
- Medialog
- Micrologic
- Misterbooking
- Ms3 Solutions
- Novaresa
- OPERA
- Oracle
- Orchestra Software
- Oscar WiFi
- Page 3.0 PMS
- Protel
- resalys
- reservit
- Resthel Office
- Rezlynx PMS
- Scrigno PMS – GP Dati
- semper
- serenata
- SIHOT
- Stardekk
- Swoppen Systems
- Thaïs-Soft
- Thelis eSeason
- Topsys
- VEGA
- WebResa
- Winhotel
- Winner Front Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Schick Hotels, Sylter Hof Berlin, Hotel Victoria Nürnberg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-around reputation management software for independent hotels and chains.
Company Email
info@customer-alliance.com
Contact No.
Company's Address
Customer Alliance
Ullsteinstr. 118, Tower B
12109 Berlin
Germany
Customer Alliance Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Birdeye Comparisons
Popular Birdeye Alternatives
It may not always be enough to just compare Customer Alliance and Birdeye against one another. Even though useful tools, pricing and customer reviews are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by each product. Very often a less dominant software may turn out to be a great choice that was a winner of many B2B awards such as our Great User Experience Award which proves that despite limited market presence it’s a significant rival to the apps that dominate the market.
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