What is better CurrentWare or Live2Support? Getting the ideal Customer Support Software product is all about evaluating different solutions and determining the top application for your specific needs. Our proprietary system gives you a fast look at the general rating of CurrentWare and Live2Support. For all round quality and performance, CurrentWare scored 8.0, while Live2Support scored 8.1. On the other hand, for user satisfaction, CurrentWare earned 96%, while Live2Support earned 100%.
Below you can also check their functionalities, terms, plans, etc. to see which software will be more suitable for your needs. One critical feature to assess is if the application lets you to enable/disable restrictions on different types of users to secure any sensitive business data.
At the moment, the most significant solutions in our Employee Monitoring Software category are: Time Doctor, Pivotal Tracker, FlexiServer.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
No Customer Support Software will be perfect enough to solve all the requirements of a specific team. While core features of CurrentWare and Live2Support are important you should also thoroughly examine the integrations offered by every app. Quote frequently you will already be making use of various kinds of SaaS software in your company and it’s definitely better to choose solutions that integrate well with one another. That way you can ensure a reliable exchange of information between your teams and apps, which can really reduce time spent on migrating between one service and the other.
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