What is better Cugic Live Chat or Engati? To successfully find the most helpful and productive Customer Support Software for your company, you have to compare products available on the market. For instance, here you can match Cugic Live Chat’s overall score of 8.0 against Engati’s score of 8.7. You can even review their general user satisfaction: Cugic Live Chat (91%) vs. Engati (95%).
In addition, you can evaluate their good and bad points feature by feature, including their offered terms and rates. By comparing products you are sure that you pick the best software for your requirements. Of course you must understand your particular requirements to realize which solution addresses those needs.
Those of you who don't have much time or want a Live Chat Software recommendation from our team may want to investigate these top choices for this year: Vision Helpdesk, Pipedrive, Zendesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
When you pick a service that you think will work best for your business you shouldn’t only pay attention to what professionals have to say about it. Very often personal experience with the app may change, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each service to give you a reliable impression of how real users of Cugic Live Chat and Engati rate their contact with the solution. Our system is built around advanced analysis of product mentions on other sites, social media and blogs, so you are going to receive a full and reliable picture of what other customers think about each service. In this example Cugic Live Chat has a total satisfaction rating at 91% while for Engati 95% of people claim they had a positive experience with it.
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