CloudCherry
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat
- Reporting
- Integrations
- Call Support
- CUGIC Support
- 39 Languages Available
- Responsive Dashboards
- Encryption of all communications
Pricing Info
Pricing Info
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
- 1 agent account
- 30-day chat history
- Embedded chat window
- 1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
- Unlimited Chats
- Unlimited agent accounts
- Department Wise categorization
- Unlimited chat history
- Pop-up or embedded chat window
- Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
- Unlimited Chats
- Unlimited agent accounts
- Unlimited chat history
- Pop-up or embedded chat window
- Basic chat customization
- Basic Chat Stats
- API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
- Unlimited Chats
- Widget Unbranding
- Agent Reports
- Real-Time Monitoring
- Custom Logo In Chat Window
- Unlimited agent accounts
- Unlimited chat history
- Agent Activity
- Visitors Tracking Up to 1000 )
- Pop-up or embedded chat window
- Data security
Cugic Managed Live Chat Starter – $149
- 75 Enquiries or Leads
- 24 x 7 Avaiable Chat Agents
- Unlimited Chats
- Single Domain
- Free Live Chat Software
- Free Setup
- Dedicated Account Manager
- Carry Forward Unused Chats
- Chats Emailed Immediately
- Complete Technical Support
- Experienced Chat Agents
Cugic Managed Live Chat Enterprise – $449
- 500 Enquiries or Leads
- 24 x 7 Available Chat Agents
- Unlimited Chats
- Multiple Domains (maximum 5)
- Free Live Chat Software
- Free Setup
- Dedicated Account Manager
- Carry Forward Unused Chats
- Chats Emailed Immediately
- Complete Technical Support
- Industry Specific Chat Agents
- Complete Website Study
- Chat to Ticket Forwarding
- Unlimited Leads Forwarding
- White Label Widget
- Logo/Color as per Website
- Skype Support
Cugic Managed Live Chat Unlimited – $799
- 1000 Enquiries or Leads
- 24 x 7 Available Chat Agents
- Unlimited Chats
- Multiple Domains (maximum 5)
- Free Live Chat Software
- Free Setup
- Dedicated Account Manager
- Carry Forward Unused Chats
- Chats Emailed Immediately
- Complete Technical Support
- Industry Specific Chat Agents
- Complete Website Study
- Chat to Ticket Forwarding
- Unlimited Leads Forwarding
- White Label Widget
- Logo/Color as per Website
- Skype Support
- Phone Support
Integrations
Integrations
Cugic Live Chat integrates with the following business systems and applications:
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Company Email
support@cugic.com
Contact No.
Company's Address
63 Moran Ave., Suite B
Princeton, NJ 08542
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omni(Present)- Channel (17+ VOC channels)
- Flexible questionnaire builder
- Readymade questionnaire templates
- Net Promoter Score
- Automated Sentiment Analysis
- Customer Satisfaction
- Customer Effect Score
- Email Links & Embeds
- Chatbots
- Popup Surveys
- QR Codes
- Customer Delight Meter & Customer Delight Score
- Feedback & Customer Experience and Dashboard
- Insight Center Mobile App
- Scheduled Report
- Real-time Insights
- Custom Reports
- Department Roles & Views
- Role-based Notifications
- Ticketing & Call Center
- Inbound IVR
- Open API
- Predictive Analytics
- Text Analysis
- Sentiment Analysis
- Custom Dashboard
- Customer Journey Mapping
- Predictive Modeling
Pricing Info
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
Integrations
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Company Email
info@getcloudcherry.com
Contact No.
Company's Address
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
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All the data, facts and experiences that we offered in this table were collected from official company sites, promotional resources available online, actual experience from real clients as well as our own direct use of each solution by a professional reviewer. We do our best to thoroughly examine each app, therefore we not only analyze it internally, but we also correlate our observations with views of other people from the SaaS community.
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