What is better CrazyCall or HoduCC? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is will work better for your business. For overall product quality, CrazyCall attained 8.5 points, while HoduCC gained 8.0 points. At the same time, for user satisfaction, CrazyCall scored 100%, while HoduCC scored 92%.
Specifics of their characteristics, tools, supported platforms, customer service, and more are given below to provide you with a more versatile review. Don’t forget to purchase only the features your business requires to avoid wasting resources for tools which are redundant.
If you would like to quickly locate the best Call Center Software according to our review team we recommend you examine one of these products: Freshdesk Contact Center, Zendesk, JustCall.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
No Customer Support Software will be able to cater to all the requirements of a business. Even though core features of CrazyCall and HoduCC are important you should also thoroughly explore the integrations offered by each software. Very often your team will already be working with other types of B2B software in your company and it’s definitely more beneficial to opt for services that integrate well with one another. That way you will be able to guarantee an effortless transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one app and the next.
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