Compare COVERAGEBOOK vs. Zoho CRM

When looking for the appropriate CRM Software for your organization it is suggested that you review the functions, costs, as well as other crucial details regarding the product and vendor. Here, you are able to see the similarities and discrepancies between COVERAGEBOOK (overall score at 8.2 and user satisfaction at N/A%) and Zoho CRM (overall score at 9.4 and user satisfaction at 92%). You can also check out their unique details, like tools, plans, costs, conditions, etc. Moreover, analyze the terms thoroughly for information on hidden fees, including, setup fees, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges. As of now, the leading solutions in our CRM Software category are: Freshdesk, Pipedrive, HubSpot CRM.
Compare

COVERAGEBOOK

VS

Zoho CRM

VS

COVERAGEBOOK screenshot Zoho CRM screenshot
Pricing Page

Score

Our Score

8.2 ?

Our Score

9.4 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

92% ?

Price

Price

$99

free

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Description

General Description

Cloud-based, easy-to-use coverage reports and PR management software for more efficient media coverage tracking and reporting.
Zoho CRM is the winner of our 2015 Marketing Software Award. It enables you to track opportunities, forecast sales, efficiently manage contacts, and much more.
Quick Links
Pricing Info

Pricing Info

COVERAGEBOOK offers four SMB and enterprise pricing plans with different coverage credits (one online/offline coverage added to the book e.g. 10 credits = 10 new pieces of coverage to a book) to meet the needs of all users. Give the details a look, and select the best plan for your business:

Bronze – $99/month

  • 100 coverage credits/month
  • Up to 300 unused credits can be rolled over
  • 100 extra credits for a top-up of $70

Silver – $199/month

  • 500 coverage credits/month
  • Up to 1500 unused credits can be rolled over
  • 100 extra credits for a top-up of $60

Gold – 499/month

  • 1500 coverage credits/month
  • Up to 4500 unused credits can be rolled over
  • 100 extra credits for a top-up of $50

Enterprise – by quote

Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Free Edition – For 3 users

  • Leads
  • Contacts
  • Accounts
  • Opportunities
  • Tasks, events, call logs, and notes
  • CRM views
  • Advanced filters
  • Status updates
  • Direct messages
  • Attach files to feeds
  • Follow up rules
  • Twitter, Facebook & Google+ integration
  • 10 Email templates
  • Email opt-out
  • Several other features

Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable

  • All features from Free Edition+
  • Sales forecasting
  • Scoring rules
  • Charts and KPIs
  • Document library
  • Roles and profiles
  • Custom fields
  • Call center connectors
  • Webforms
  • Secure, encrypted transmission

Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable

  • All Features from the Standard Plan+
  • Email integration
  • Social CRM
  • Sales signals
  • Workflows and macros
  • Blueprint – Process management
  • Inventory management
  • Unlimited records
  • Google AdWords integration

Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable

  • All Features from the Professional Plan+
  • Zia Voice – Conversational AI
  • Multi-user portals
  • Target meters, anomaly detectors, predictive AI
  • Custom modules and buttons
  • Mobile SDK and app distribution
  • Conditional fields
  • Subforms
  • Encryption at Rest

Ultimate – $100/user/month ( billed annually)

  • All Features from other plans+
  • Dedicated Database cluster
  • Free Premium support
  • Automation suggestions
  • Data enrichment
  • Enhanced storage
  • Email sentiment

Bundle – $50/user/month when billed annually and $60/user/month when billed monthly

Zoho CRM is also part of the Zoho CRM Plus bundle.  This combines the customer engagement software solutions that Zoho, including:

  • CRM
  • Campaigns
  • Desk
  • SalesIQ
  • Social
  • Projects
  • Survey
  • Reports
  • SalesInbox
  • Motivator
  • BugTracker
Types of Support

Types of Support

Phone
Ticket Training
Popular Clients

Popular Clients

Nike, SONY, Stanford Graduate School of Business ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Integrations

Available Integrations

No information available.

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Vendor's Address

Vendor's Address

Castle Square House, 9
Brighton, BN1 1EG
United Kingdom
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Available Languages

Available Languages

English English, Chinese, German, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Features

Available Features

COVERAGEBOOK FEATURES

  • Customizable reports
  • Automated metrics
  • Analytics
  • Online collaboration
  • Searchable coverage vault
  • Campaign management
  • Clippings management
  • Quick reports
  • Free Google Analytics tool
  • Smart PR automation features
  • Offline coverage
  • PR metrics

Zoho CRM FEATURES

Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
Pulse
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
Productivity
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
MailMagnet
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Pricing Page

Pricing Page

Learn more about COVERAGEBOOK pricing Learn more about Zoho CRM pricing
Contact Email

Contact Email

support@coveragebook.com sales@zohocorp.com
Phone No.

Phone No.

+1-888-900 9646
Product Comparisons

Product Comparisons

Compare with Bullhorn CRM
Compare with Chime
Compare with Witei
Compare with Sellsy CRM
Compare with AccountingHub
Compare with EspoCRM
Compare with Kickserv
Compare with WakeUpSales
Compare with DealerCenter
Compare with Salesnet
Compare with WhatConverts
Compare with Redtail CRM
Compare with Survicate
Compare with FeedbacQ
Compare with WhyQ
Compare with W3B Management Solutions
Compare with icomplete.com CRM
Compare with Commence CRM
Compare with Cratio CRM
Compare with GoldMine Premium
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

When you select a software that you are sure will be an actual asset for your business you shouldn’t simply pay attention to what professionals have to say about it. Very often personal experience with the solution will vary, depending on your own goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every service to give you a reliable impression of how actual users of COVERAGEBOOK and Zoho CRM evaluate their experience with the product. Our system is built around advanced analysis of product mentions on other sites, social networks and blogs, so you will receive a full and reliable landscape of what other customers think about every software. In this example COVERAGEBOOK got a total satisfaction rating at N/A% while for Zoho CRM 92% of people say they had a positive experience with it.