What is better Conversocial or Xoxoday Plum? You have such a huge number of Customer Experience Management Software choices in today’s market that picking the right product can be frustrating. On our comparison page, you can easily review the functions, pricing conditions, available plans, and more details of Conversocial and Xoxoday Plum.
You can assess their score (8.6 for Conversocial vs. 8.8 for Xoxoday Plum) and user satisfaction level (100% for Conversocial vs. N/A% for Xoxoday Plum). The scores and ratings give you a solid idea how both of these software products perform. In addition, find out if the software can integrate with the company’s current business apps to promote greater productivity.
We are aware that not all businesses have the time to scrutinize dozens of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Xoxoday Plum only offers one plan. You can book a demo with the vendor to know more about the software. After getting in touch, the vendor may provide a free trial for 14 days so you can explore its tools and features. Here are the plan’s inclusions:
Xoxo Codes
Xoxo Points
Campaigns
Custom Landing Page and Microsites
Multi-Channel Delivery
Custom Denominations
Custom Designs and Templates
Reports and Analytics
Bulk or Single Purchase
Multiple Currency Support
Global Catalog
Access Controls
Finance Management
Developer APIs
DIY Options
Tech and Account Management
Third-Party Integrations
Developer APIs
Mobile and Web App
White-Labelling
Multi-Language Support
Marketplace Apps
Support
Dedicated Account Manager
Customer Success
99% Guaranteed Uptime SLA
Chat and Bot Support
Implementation and Onboarding Support
HR Consulting Support for Program Success Through Top Consultants (Charged Separately)
Workshops, Training, Webinars for Continuous Learning
Admin Settings
Data Export (CSV, Excel, etc.)
Reporting and Business Intelligence
ADFS Support
10GB Data Storage Per Organization
Compliant with ISO 27001, GDPR, and Similar Regulations
Data Loss Prevention (DLP) Support
Audit Log Support
Benchmarking Support
Sandbox Environment for UAT
IP Whitelisting
Data Center Locations: Hybrid and On-Premise Support (Charged Separately)
Xoxoday Plum can integrate with the following HRMS:
SuccessFactors
Darwinbox
Workday
Peoplesoft
PeopleStrong
BambooHR
It also has widgets to integrate with third-party services like the following:
Shopify
Salesforce
Zendesk
Zoho
Xoxoday Plum has developer APIs as well.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Target, Adobe, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a cloud-based platform for managing and distributing digital rewards for company employees or business customers. It also measures not just the effectiveness of the program but also its potential return on investment. For business organizations, Xoxoday Plum integrates with HRMS, CRM, ticketing, etc., to automatically reward employees.
No Customer Experience Management Software will be able to solve all the requirements of a company. Though core features of Conversocial and Xoxoday Plum should matter you should also carefully examine the integrations provided by each app. Quote frequently your team will already be using some other SaaS software in your company and it’s definitely more beneficial to go with solutions that integrate well with one another. If you do that you can be certain of a smooth exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one solution and the next.
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