ContactWorld
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable call flows
- Wide range of computer telephony integration (CTI) applications
- Live supervisor monitoring
- Extensive statistics and reporting suite
- Call recording
- Interactive voice response (IVR) collection
- Calling Line ID detection and routing
Pricing Info
Pricing Info
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Integrations
Integrations
NewVoiceMedia integrates with the following business systems and applications:
- Salesforce
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Photobox, Gigaclear, Sixpack Shortcuts
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Company Email
Contact No.
Company's Address
Belvedere House
Basing View
Basingstoke
RG21 4HG
ContactWorld Comparisons
Popular ContactWorld Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Voice Inbound and Aoutbound
- Automatic Outbound
- Web Chat
- Fax as Email
- Voice Mail
- Web Callback (Click2Call)
- SMS
- Multi-Channel Phone Book
- Blended Call Center
- Social Media Customer Care
- Hosted Contact Center Platform for Service Providers
- Applications
- Call Center Application Portal
- Agent Application
- Real-time Wallboard
- Supervision Tool
- Reporting Tools
- Management Tools
- Telephony Features
- Multi-Channel Communication Features
- Multi-Channel ACD Routing
- Supervision Features
Pricing Info
Pricing available by quote. Contact AireContact directly for more pricing details.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Point One Mortgage, AppointMate, LLC., AccessDirect, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
All interactions, from inbound and outbound calls to emails, chats, social feeds, faxes, or web call backs are streamed into a multimedia blended queue.
Company Email
sales@airecontact.com
Contact No.
Company's Address
6060 Sepulveda Blvd, Suite 220, Van Nuys, CA 91411, USA
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Popular AireContact Alternatives
The software examined on this page are merely a small part of our complete Communications Software category and you should keep in mind that there might be more reliable options available. If you want to guarantee you make the best possible choice for your team we strongly urge you to analyze more software first. You may also want to check out our top 10 Communications Software ranking to find out which solutions are in the current year the highest-ranking ones and dominate the market.
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