What is better Communifire or Vision Helpdesk? Examining products to get the best CRM Software does not always have to be tough. On our review platform, it is possible to match Communifire and Vision Helpdesk and immediately evaluate their unique elements. We allow you to take a look at their features, supported devices, support service, costs, terms, and more.
You can also compare their overall score (6.7 for Communifire vs. 9.2 for Vision Helpdesk) and overall customer satisfaction level (N/A% for Communifire vs. 99% for Vision Helpdesk). Devote time to compare your leading choices and see which one is best for your company. You should also consider the software company’s business viability; can they be relied upon and will they still be around in a few years time?
We are aware that not all people have enough time to scrutinize dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Collaboration Software category are: Wrike, Smartsheet, monday.com.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You should note that while both Communifire and Vision Helpdesk may offer an outstanding array of features every software may be aimed at a different company size. If you are analyzing various solutions you may want to give some attention to a business type they are aimed at. Certain features may scale up with no problem for huge enterprises but if you have a small or mid-sized company it’s frequently more sensible to stay away from paying for customized features that you might never have a chance to use.
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