What is better CloudTalk or Vonage? Selecting the right Business Phone Systems for your organization is not that easy with a lot of features, options, and terms to choose from. On the other hand, using our website will make it possible for you to simplify the selection process by reading all key apps in a single location.
For instance, you can compare CloudTalk and Vonage for their functions and overall scores, in this case, 8.5 and 9.2, respectively. Likewise, you can check which product has better general user satisfaction rating: 100% (CloudTalk) and 99% (Vonage) to learn which solution is the better option for your business. Don’t just choose the solution with the lowest price, but the software that has the best value for your money.
In the event you want to quickly locate the best Call Center Software according to our review team we suggest you examine one of these products: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
The Craft Art Company, Knee Walker Central, Pennrose
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.
No Business Phone Systems will be perfect enough to solve all the needs of a specific team. Though key functionalities of CloudTalk and Vonage are obviously a priority you should also carefully explore the integrations offered by each software. In many cases your team will already be using some other SaaS software in your company and it’s always wiser to select software that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of information between your teams and services, which can really reduce time devoted to migrating between one solution and the next.
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