VoIPstudio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Center
- Virtual Switchboard
- Call Recording
- Virtual Numbers
- Collaboration
- Conference Call
- Connection with 75 Countries
- Advanced Call Controls
Pricing Info
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay As You Go – $6/user/month
- 40+ call and collaboration features
- All CRM and webhook integrations
- Unlimited inbound calls (excluding toll-free numbers)
- Free number porting to VoIPstudio
- 24/7 support from a multi-lingual team
- 12-month data retention
2K Bundle – $20/user/month
Everything from Pay as You Go, plus:
- One inbound number per user
- 2,000 call minutes per user per month
Enterprise – By quote
Everything from 2K Bundle, plus:
- Volume discounts
- Dedicated onboarding plan
- Priority phone and email support
CX Add-on – $14/user/month
Advanced tools designed for customer experience and call centre teams:
- Complex IVR (multi-instance and chained)
- 5-year data retention
- AI-powered call transcriptions, summaries, and actions
- AI-powered call analysis (CX Score)
- Automatic dialer
All plans and the CX Add-On include a free 30-day trial.
Integrations
VoIPstudio fully integrates with various CRMs and provides customers free access to their REST API. Ref phones integration is also allowed, including adding Yealink.
- Zoho CRM
- Zapier
- Taxi Caller
- Microsoft Dynamics 365
- Salesforce
- Oracle Sales Cloud
- Office 365
- G Suite
- HubSpot
- simPRO
- Sage ACT
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MeteoGroup, simPRO, Homes & Rooms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VoIPstudio.com is a cutting-edge communication platform designed to meet certain corporate needs.
Company Email
Contact No.
Company's Address
VoIPstudio.com,
3rd floor, 7 Devonhurst Place, Heathfield Terrace, London, London W4 4JD,
Great Britain
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You shouldn’t expect only a broad set of features and flexible pricing plans from a reliable Communications Software. Almost as important as core features is a trustworthy customer support. You want to make sure that when you have any questions about CloudTalk or VoIPstudio, or you face some problems, or maybe you’ll need to request a specific change or functionality beneficial to your company you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.
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