What is better CloudTalk or VirtualGlobalPhone? You have such a wide range of Business Phone Systems options in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, you can easily assess the tool, stipulations, available plans, and more details of CloudTalk and VirtualGlobalPhone.
You can assess their score (8.5 for CloudTalk vs. 8.0 for VirtualGlobalPhone) and user satisfaction level (100% for CloudTalk vs. N/A% for VirtualGlobalPhone). The scores and ratings offer you a solid idea how both these software products perform. Additionally, make sure if the application can integrate with your current business apps to guarantee greater productivity.
Those of you who want to save some time or need a Call Center Software advice from our experts might want to take a look at these top choices for this year: JustCall, Zendesk, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
VirtualGlobalPhone offers affordable and flexible enterprise pricing call packages to any part of the world. Contact them today for more information. Regular Phone starts at $3.95.
VirtualGlobalPhone integrates with the following business systems and applications:
LiveAgent
Zoiper
Zendesk
Zoho
Salesforce
MS Outlook
Microsoft Exchange
Sugar CRM
Microsoft Dynamics
Bullhorn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business communication services provider that offers a plethora of business phone packages including regular phones, business phones, local, and toll-free numbers. They have a wide global coverage that spans over 80 countries.
If you are still having doubts about which product will be best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are usually a sign of how popular a given app is and how large is its online presence. For example CloudTalk Twitter profile has currently 14 followers. At the same time VirtualGlobalPhone Twitter is followed by 26 users.
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