CloudTalk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
CloudTalk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Forwarding
- Local, Toll-Free, or Vanity Number or Port Existing Number
- Voicemail
- Custom Call Menus
- “Contact Us” Widget
- Click-to-Call Widget
- Activity Dashboard
- Free Mobile Apps for iOS and Android
- Activity Queue
- Click-to-Call Widget for WordPress
- Social Media Tracker
- 24 hour Auto Attendant/Virtual Receptionist
- Transfer Calls
- International Forwarding for Extensions
- SMS
- Ring Groups & Group Call Alerts
- Custom Extensions/Dial by Extension
- Voicemail to Text Transcriptions
- Separated Voicemail per Employee
- Integrated To-Do List
- Email and Task Tracker
- Integration API
Pricing Info
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
Core – Advanced business phone system
- $20 per month / user
- All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 2 business phone numbers
- Integrations and API access
Pro
– Intelligent cloud call center
- $25 per month / user
- All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
- Dedicated account manager
Enterprise –
Customized package for your business needs
- Contact support for pricing details
- All Pro features, plus:
- Custom contract and pricing
- Volume discounts
- Priority support
Integrations
MightyCall supports integrations with the following business systems and applications:
- Yola
- GoDaddy
- Wix
- Parallels
- Basekit
- Ecwid
- IBS Group
- Mastertelekom
- Group Upiter
- The Intersvyaz Group
- Ekspilayn
- OBIT
- Vec.md
- MicroTest
- Lanka
- Teleopti
- Terrasoft
- LuxBase
- Medical Group
- MADIV
- Imtradex GmbH
- HubSpot
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Company Email
support@mightycall.com
Contact No.
Company's Address
CallCurrent, Inc.
1 Sansome St, Suite 1400 10104, San Francisco, CA 94104
USA
MightyCall Comparisons
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When you select a software that you think will be an actual asset for your team you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the app may change, depending on specific goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every app to give you a quick impression of how real users of CloudTalk and MightyCall evaluate their contact with the solution. Our algorithm is based on complex analysis of product mentions on other sites, social networks and blogs, so you are going to receive a full and reliable landscape of what other people think about each software. In this example CloudTalk got a total satisfaction rating at 100% while for MightyCall 92% of people express they had an enjoyable experience with it.
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