What is better CloudTalk or Loop Communications? You have such a wide range of Business Phone Systems solutions in today’s state of that industry that selecting the best product is often difficult. On our comparison page, it is simple to assess the functions, stipulations, available plans, and more details of CloudTalk and Loop Communications.
You can also examine their score (8.5 for CloudTalk vs. 7.0 for Loop Communications) and user satisfaction level (100% for CloudTalk vs. 98% for Loop Communications). The scores and ratings give you an overall idea how both these software products perform. In addition, find out if the application can integrate with the company’s current business apps to guarantee greater productivity.
As of now, the best services in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.
When you compare various Business Phone Systems services you shouldn’t only study their features list and available pricing plans. Consider that the app should be matching your needs and company so the more flexible their offer the better. Check what systems are supported by CloudTalk and Loop Communications and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a deal breaker for many firms.
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