What is better CloudTalk or Loop Communications? Getting the best Business Phone Systems for your firm is crucial to growing your company’s effectiveness. In our platform, it is simple to evaluate different solutions to see which one is the appropriate software for your requirements. Here you can match CloudTalk vs. Loop Communications and check their overall scores (8.5 vs. 7.0, respectively) and user satisfaction rating (100% vs. 98%, respectively).
It's also possible to browse the details of pricing, terms, plans, capabilities, tools, and more, and determine which software offers more benefits for your business. In general, go for the business software that allows you to add/remove features and price terms to address your company growth or lack of it.
We are aware that not all businesses have the time to try out a wide range of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.
Every time you pick a product that you are sure will be an actual asset for your team you shouldn’t just limit yourself to what professionals have to say about it. In many cases individual experience with the software may be different, depending on specific preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every service to give you an immediate overview of how real users of CloudTalk and Loop Communications rate their experience with the service. Our system is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will get a complete and reliable overview of what other people think about every solution. In this example CloudTalk got a total satisfaction rating at 100% while for Loop Communications 98% of people express they had a positive experience with it.
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