What is better CloudTalk or Free Call? Finding the proper Communications Software product is as straightforward as contrasting the good and weaker characteristics and terms offered by CloudTalk and Free Call. Here it's also possible to match their total scores: 8.5 for CloudTalk vs. 8.0 for Free Call. Or you can check their general user satisfaction rating, 100% for CloudTalk vs. 95% for Free Call.
We suggest that you spend some time to examine their unique features and decide which one is the better choice for your company. What’s more don’t forget to consider your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile app to help you work away from your office.
As of now, the leading services in our Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Free Call integrates with the following business systems and applications:
WordPress
Wix
Weebly
BigCommerce
Shopify
Google Tag Manager
Joomla
Drupal
OpenCSM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ORAK Engeneering, Panchev, Dieselor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Free Call is a web-based communications platform that allows your customers to contact you via website button directly to your landline or mobile phone.
You shouldn’t expect only a broad range of useful tools and scalable pricing packages from a credible Communications Software. Almost as important as core features is a quality customer support. You want to make sure that if you have any questions about CloudTalk or Free Call, or you run into a problem, or maybe you’ll need to ask for a specific revision or feature useful to your business you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can enjoy individual training or at the very least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
