What is better CloudTalk or CONTAQUE Predictive Dialer? If you want to have a convenient way to learn which Customer Support Software product is better, our proprietary method gives CloudTalk a score of 8.5 and CONTAQUE Predictive Dialer a score of 8.0 for total quality and performance. Furthermore, CloudTalk is rated at 100%, while CONTAQUE Predictive Dialer is rated N/A% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, prices, and more. Find out whether the solution can customize some of its workflows to ensure the app fits your own business workflows.
Right now, the best products in our Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
All the data, information and reviews that we presented in this table were gathered from official vendor pages, marketing materials available online, real-life experience from real users as well as our own everyday use of every solution by a professional reviewer. We do our best to extensively test every product, therefore we not only study it on our own, but we also match our findings with opinions of other people from the B2B community.
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