What is better CloudTalk or Cebod Telecom? Getting the best Business Phone Systems for your company is crucial to improving your company’s productivity. In our platform, you can easily assess a wide range of solutions to see which one is the proper software for your needs. Here you can match CloudTalk vs. Cebod Telecom and check out their overall scores (8.5 vs. 7.2, respectively) and user satisfaction rating (100% vs. N/A%, respectively).
Additionally, you can browse the details of costs, conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. In practice, choose the software that lets you to change the features and price terms to match your sales growth or lack of it.
We know that not all companies have enough time to examine a large number of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Cebod Telecom offers several SMB and enterprise pricing plans for all users to choose from. The plans apply a pricing model/method called pay-per-line, wherein you will only be charged based on the number of phone lines you’re going to purchase, not on the number of users within your organization. The rule of thumb for such pay-per-line pricing model is 1 phone line per 2-3 users.
In addition, Cebod Telecom can be availed through a pay-as-you-go monthly pricing plan which means you only need to pay for the number of phone lines and features you need. As your business grows, you can add more phone lines and features. The solution also provides three editions which you can avail on a monthly, annual, biennial, or triennial subscription basis. Give the details a look, and select the best plan for your organization:
Cebod Telecom can be integrated with your existing PBX phone system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Neural Networks, Group One Northwest, Inc., S. Sharma Tax, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable, flexible, and cost-effective VoIP-based business phone service solution built with advanced cloud-based PBX, call management, voicemail, electronic fax, and SIP trunking features that various businesses and industries can avail through a pay-per-line pricing model.
In case you continue having doubts about which app will perform best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular each service is and how wide is its online presence. For example CloudTalk Twitter profile has currently 14 followers. At the same time Cebod Telecom Twitter is followed by 126 people.
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