What is better CloudTalk or Acumatica? Buying the ideal Business Phone Systems for your organization is vital to growing your company’s productivity. In our platform, it is simple to evaluate different solutions to see which one is the right software for your requirements. Here you can match CloudTalk vs. Acumatica and check their overall scores (8.5 vs. 8.8, respectively) and user satisfaction rating (100% vs. 97%, respectively).
It's also possible to browse the specifics of prices, terms and conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. In general, select the software that allows you to change the features and price terms to address your company growth or lack of it.
Right now, the leading products in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Acumatica natively integrates with more than 200 applications, tools, and services, including over 70 native integrations through its marketplace. These include apps for accounts payable, accounts receivable, inventory management, marketing automation, sales order management, and warehouse management, among others.
Some examples of these integrations are:
Shopify
WooCommerce Connector
Biz-Tech Magento Connector
Velixo
eWorkplace Apps
Celigo
BigCommerce
DataSelf
ShipEngine
Acusync
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
KFC Singapore, IMG Enterprises, Tulsa Performing Arts Center
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Features a future-proof and intuitive interface, which supports business growth by allowing employees to access data anytime and anywhere. It also handles everything from finance management and project accounting to inventory management and payroll processing.
No Business Phone Systems will be able to cater to all the needs of a business. Even though main features of CloudTalk and Acumatica should matter you should also thoroughly examine the integrations supported by a given service. In many cases your team will already be making use of other types of B2B software in your company and it’s definitely better to choose products that integrate well with one another. With that approach you will be able to ensure a smooth exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one product and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
