What is better CloudBerry Remote Assistant or Surfly? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, CloudBerry Remote Assistant earned 8.8 points, while Surfly earned 8.3 points. At the same time, for user satisfaction, CloudBerry Remote Assistant scored 100%, while Surfly scored N/A%.
Specifics of their features, tools, supported platforms, customer service, etc. are provided below to provide you with a more correct review. Keep in mind to choose only the tools your company needs so as not to waste resources for functions which are redundant.
We did our best to prepare reviews of all popular Remote Support Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, ScreenConnect, Atera.
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
When you test different Customer Support Software services you shouldn’t only explore their features list and offered pricing plans. Pay attention to the fact that the service should be matching your standards and team so the more flexible their offer the better. Find our which OSes are supported by CloudBerry Remote Assistant and Surfly and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a critical factor for many companies.
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