What is better Client Heartbeat or SurveySensum? Comparing products for the top Survey Tools does not always have to be difficult. On our review platform, we enable you to match Client Heartbeat and SurveySensum and quickly see their unique elements. We allow you to check their uniqe benefits, supported devices, customer support, costs, terms, and more.
You may also assess their overall score (8.6 for Client Heartbeat vs. 8.7 for SurveySensum) and overall customer satisfaction level (84% for Client Heartbeat vs. 97% for SurveySensum). Take your time and review your top alternatives and see which one is right for your company. Likewise, you must consider the vendor’s background; can they be relied upon and will they still be around in a few years time?
Right now, the best services in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
SurveySensum provides enterprise pricing details for different business scales. They offer a free plan to start off and customers can book a quotation for a more premium plan.
Free – $0/month
25 responses per month
500 emails per month
Unlimited surveys
Unlimited users
Unlimited questions
Enterprise – By quote
Monthly CX Consulting
Dedicated CX Manager
Priority support less than 4 hours
Unlimited training for your teams
Implementation support: from designing surveys, to create monthly reports, dashboards, etc.
Almost as essential as functionalities and client support quality are pricing options provided by Client Heartbeat and SurveySensum. Although pricing should not be the sole factor it’s definitely an important thing to consider. You should count on a flexible pricing plan that can be matched with your business size and painlessly scaled up every time your team expands. Make sure you don’t opt for plans that have advanced tools that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and offers a practical overview of what it feels like to work with Client Heartbeat and SurveySensum.
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