Client Heartbeat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom Surveys
- Periodic Surveys
- Recommended Questions
- Quick Filter
- At Risk Customer Alerts
- Company and Customer Trends
- Company Reports
- Industry Benchmarks
- Testimonials
- CRM Integration
- Automatic Followups
- Social Sharing
- Automatic Reminders
Pricing Info
Pricing Info
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Basic – $29/month
- Unlimited Surveys
- 1 User
- 50 Contacts
- Company Branding
Gold – $59/month
- All Basic features
- 5 Users
- 500 Contacts
- CRM syncing/API access
Platinum – $89/month
- All Gold features
- 10 Users
- 1000 Contacts
- 3 Sub Accounts
- Concierge Support
Enterprise – $449/month
- All Platinum features
- 50 + Users
- 10,000 + Contacts
- 10 Sub Accounts
Integrations
Integrations
Client Heartbeat integrates with the following business systems and applications:
- Salesforce Sales Cloud
- Autotask
- Seamless Docs
- ConnectWise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JBS Bookkeeping, Effective IT, Dorks Delivered
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are.
Company Email
support@clientheartbeat.com
Contact No.
Company's Address
Brisbane, Australia
Client Heartbeat Comparisons
Popular Client Heartbeat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Messaging
- Automated Replies
- AI Translation
- Lead Management
- Multi-Platform Integration
- Broadcast Marketing
- Employee Management
- Secure IP Simulation
- Performance Tracking
- Real-Time Alerts
Pricing Info
SCRM Champion offers two pricing plans and a free version. Here’s an overview:
Free Plan – $0 for up to 5 ports
- Up to ten entries of data export
- Multi-login
- Client-specific translation
- Lite text translation
- Session proxy
- Up to three conversations per batch of bulk messaging
- Personalized quick replies
- Group bot
- Conversation management
Standard Plan – $7.50/platform for 100 or more platforms
- Everything in the free plan
- Device management
- Account list
- Protocol account login
- Traffic distribution link
- Fan system deduplication
- Work order deduplication
- Data work order report
- Standard text translation
- Up to 10 images and voice translations per day
- Up to three keyword auto-replies
- Chat history of first 20 messages (up to 5 client replies per day)
- Follow up records
- Client tagging
- Client profiling
- Client data for the first 20 clients
- Sensitive word and behavior monitoring for the first ten results
- Private key
- Group data for the first 20 groups
Professional Plan – $11/platform for 100 or more platforms
- Everything in the standard plan
- Performance reports and settings
- Organizational structure
- Role management
- Group welcome message
- Group tag management
- Unlimited group lists
- Session statistics
- Decryption key
- Unlimited sensitive word, chat, and behavior monitoring
- Client data encryption
- Client statistics
- Unlimited client lists
- Fan activity tagging
- Complete conversation archive
- Super pinned conversations
- Anti-ban settings
- Unlimited keyword auto-replies
- Unlimited bulk messaging
- Unlimited voice and image translations
- Pro text translation
- ChatGPT translation
- Duplicate fan tagging
Integrations
SCRM Champion can integrate with the following:
- CloudSeven
- Promo Picasso
- EchoData
- iMX
- HiSophi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sea Limited, Shopify, VNG Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SCRM Champion has a centralized platform ensures efficient handling of customer interactions across multiple channels.
Company Email
info@hiseven.com
Contact No.
Company's Address
Kuala Lumpur, Malaysia
SCRM Champion Comparisons
Popular SCRM Champion Alternatives
It may not always be sufficient to just compare Client Heartbeat and SCRM Champion with each other. Although useful functionalities, cost and customer reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards merited by each service. In many cases a less dominant software may turn out to be a great choice that was distinguished with B2B awards such as our Experts’ Choice Award which proves that in spite of lesser market presence it’s a worthy rival to the solutions that rule the market.
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