What is better CiviCRM or ngDesk? Getting the most effective CRM Software product is all about evaluating numerous solutions and figuring out the top program for your specific needs. Our proprietary system provides you with an instant look at the general rating of CiviCRM and ngDesk. For overall quality and performance, CiviCRM scored 7.0, while ngDesk scored 8.0. On the other hand, for user satisfaction, CiviCRM earned 100%, while ngDesk earned N/A%.
Below you can also verify their functionalities, terms, plans, etc. to determine what software will be more suitable for your company. An important element to evaluate is if the application allows you to enable and disable permissions on different types of users to limit the exposure of any confidential business data.
We did our best to prepare reviews of all popular products offered out there, but among them these three caught our special attention: .
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
In case you continue having doubts about which software will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every app is and how big is its online presence.For instance, if you analyze CiviCRM LinkedIn profile you’ll learn that they are followed by 87 users. In case of ngDesk the volume of followers on their LinkedIn page is 10.
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