CircleLoop
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- UK Numbers
- Unlimited UK Calls
- International Numbers
- International Calls
- Backup Number
- Team Numbers
- Telephone Numbers Management
- Personalized Voicemail
- Voicemail to Text
- Team Voicemail
- Call Transfer & Forwarding
- Conference Calls
- Team Activity Feed
- Hardware Support
- Business Hours Setting
- Caller Menus & Greetings
- Team Greetings
- Contact Management
- Shared Contacts
- User Management
- Subscriptions & Payments
- Mobile Apps
- Device Sync
- Integrations
- Call Recording
- Analytics & Reports
Pricing Info
Pricing Info
CircleLoop has two simple enterprise pricing plans. Each package includes access to all software features. They are listed below to help you decide on the one that suits your needs best. A free 7-day trial is also available for you to assess the application.
Pay As You Go – £5.00/user/month
- 1 UK Number
- All CircleLoop Features
- Unlimited Inbound Calls
- UK Outbound Calls from 3p/minute
- SMS at 3p each
Unlimited – £15.00/user/month
- 1 UK Number
- All CircleLoop Features
- Unlimited Inbound Calls
- Unlimited Outbound Calls to UK, US, Ireland
- International Calls from 3p/minute
- 500 SMS
Integrations
Integrations
CircleLoop supports seamless integration with the following third-party solutions:
- Capsule CRM
- Pipedrive
- Hubspot
- Slack
- HipChat
CircleLoop is also working on rolling out new integrations this 2018 for:
- Zoho
- Salesforce
- Intercom
- Insightly
- Accelo
CircleLoop has a Chrome extension as well. To receive news and more information regarding bi-directional connections with supported applications, sign up for updates on the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
We Are Tech North, Twine, Buffalo 7
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based business telephony system that offers freedom from messy telephone systems.
Company Email
Contact No.
Company's Address
CircleLoop
The Old Milk Depot, Bacup Rd.
Rossendale BB4 7LG
United Kingdom
CircleLoop Comparisons
Popular CircleLoop Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Almost as essential as useful features and user support level are pricing options provided by CircleLoop and Hiver. Although cost should not be the only factor it’s definitely an important thing to think about. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up when your business expands. Be sure that you don’t choose plans that include complex features that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time using it. It’s a useful experience that doesn’t require you to pay any money and provides you with a practical overview of what it’s like to work with CircleLoop and Hiver.
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