What is better Channels or Sprinklr Service? Comparing Channels and Sprinklr Service, it is simple to see which Customer Support Software product is the more effective option. This ensures that your organization can get the most productive and effective application. You can examine the details, for example available tools, costs, plans offered by each vendor, offer terms, etc.
We also let you evaluate their all round scores to know which one seems to be better. Channels has 8.5 points for overall quality and 95% rating for user satisfaction; while Sprinklr Service has 8.9 points for overall quality and 97% for user satisfaction. You can also check which software business is more reliable by sending an email inquiry to the two companies and find out which one replies faster.
Right now, the most significant solutions in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
You shouldn’t count on simply a broad range of useful tools and scalable pricing from a popular Customer Support Software. Almost as crucial as main features is a quality customer support. You want to guarantee that if you have any questions about Channels or Sprinklr Service, or you run into a problem, or perhaps you’ll need to ask for a specific update or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to benefit from personal training or at the very least a knowledge base you can use.
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