What is better Channels or iFax? The ideal Communications Software is a service that can address your company’s unique requirements. You can determine which choice works really with your enterprise if you compare numerous products before you decide which one is the best.
For example, Channels and iFax are scored at 8.5 and 8.9, respectively, for overall quality and performance. Likewise, Channels and iFax have a user satisfaction rating of 95% and 97%, respectively, which shows the general feedback they get from customers. Better yet, talk to an existing customer of the software and solicit their opinion about the solution in question.
If you want to quickly find the best Customer Support Software according to our experts we suggest you try out the following products: Freshdesk, Freshdesk Omni, Zendesk.
iFax is currently available in to paid plans: Plus, and Professional. It also has a Free Plan, which is a good choice for occasional users. Below are more information on the platform’s paid plans:
Plus – $16.67 per month, billed annually
500 pages per month
1 fax number
3 cents per page
iOS, Android, Windows, and Mac apps
Superior fax quality
Professional – $25 per month, billed annually
All Plus features, plus
1,000 pages per month
1 cent per page
256-bit HIPAA compliant
Send unlimited sized faxes
Fax-to-Text conversions
Team collaboration and fax processing
Smart Folders with Google Drive/Dropbox
Annotate or eSign faxes documents
Fax by email
Developer API + Zapier Integration
24/7 live chat and phone support
Pricing for the Professional plan also depends on the fax numbers you choose. If you opt to use two fax numbers, for instance, the price goes up to $28.32 per month.
iFax currently offers integrations with Google Workspace, Microsoft, and Zapier. The platform also offers Developer API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citibank, PWC, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, cloud-hosted faxing service that allows users to send faxes through computers and mobile devices. This versatile platform lets users send a wide variety of files, including documents, PDFs, and image files. Transmissions are also protected by military-grade encryption and compliant with regulatory standards like HIPAA and GLBA.
Company Email
support@ifaxapp.com
Contact No.
Company's Address
Suite 22 137
139 Brent Street
London, England
NW4 4DJ
You shouldn’t expect exclusively a broad set of useful tools and scalable pricing plans from a well-known Communications Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Channels or iFax, or you run into a problem, or maybe you’ll need to request a specific update or functionality beneficial to your business you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to profit from personal training or at least a knowledge base you can use.
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