Channels
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Workflow management
- Call panel
- Sales analytics
- App integration
- Team management
- Live chat integration
- Live listening
- Call recording storage
- Ecommerce integration
Pricing Info
Pricing Info
Channels offers two enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Basic – $29/user/month ($24/user/month billed annually)
- eCommerce Integrations
- IVR
- 30 days of call recordings storage
- Free incoming calls
- LiveChat Integration
Pro – $49/user/month ($39/user/month billed annually)
- 365 days of call recordings storage
- IVR
- eCommerce Integrations
- Live-listening Included
- Free incoming calls
- LiveChat Integration
Integrations
Integrations
Currently, Channels can integrate with numerous third-party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Channels is a customer support software that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
support@channels.app
Contact No.
Company's Address
Channels
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Browser-based
- Robust and bandwidth friendly
- Enterprise-grade security
- 24/7 availability
- Automatic Transcription
- Blended Learning
- Audience Analytics
- Attendance Tracking
- Backup and Recovery
- Audio Capture
Pricing Info
Samba Live available pricing plans:
Pro – €49 per month
- 100% browser-based (no downloads)
- Host up to 25 participants
- Extensive webinar features
- Unlimited meeting duration
- Unlimited number of webinars
- VoIP and telephone conferencing
- Online support
- HD video conferencing
- Whiteboarding (stand-alone and file overlay)
- Screen, file & YouTube sharing
- Custom, persistent meeting room links
- Email reminders
- Instant or scheduled meetings
- Invite participants as speakers or audience
- MP4 recording in the cloud (store 25 recordings)
- Integrated content library (1GB of cloud file storage)
- Enterprise-grade security (SSL & AES 256-bit encryption)
Pro Plus – starting €75 per month
- Everything from PRO
- Configure to host up to 10,000 participants
- Buy multiple host accounts
- Up to 1000 GB for files in your content library
- Up to 1000 MP4 recordings in the cloud
- Live-streaming to YouTube Live and Facebook Live
- Extensive e-learning features
- Premium online support
- Full branding (upload logos and change color schemes)
- RESTful API
Integrations
Samba Live provides integrations with the following:
- Twilio
- Tokbox
- Nexmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ferrari, American Express, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samba Live is a cloud-based web conferencing service that enables businesses of all sizes and industries to hold high-definition video meetings, webinars, training sessions, and events directly from their browsers.
Company Email
info@digitalsamba.com
Contact No.
Company's Address
Digital Samba
c/ Aribau 15, 5/4, 08011 Barcelona
Spain
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Both Channels and Samba Live were evaluated by a group of reliable B2B experts who conducted a thorough analysis of all key aspects of each software. Their ultimate rating was prepared using our unique SmartScore algorithm which gives an individual partial score to every element including: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect essential to a company so we do our best to pay attention to all facets of a app before coming up with its final rating.
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