ChangeGear
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Change management
- Release management
- Change calendar
- ITIL configuration management
- Incident management
- Knowledge management
- Problem management
- Project management
- onboarding
- Self-service portal
- Service catalog
- CMDB and asset directory
- Automated smart response
- Intelligent tickets assignments
- Chatbot self-service
Pricing Info
Pricing Info
ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.
Integrations
Integrations
ChangeGear integrates with the following business systems and applications:
- Jira
- SharePoint
- Microsoft Dynamics
- PBX
- Belladato
- SolarWinds Network Performance Monitor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Polycom, St Lukes Hospital, Nelnet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes.
Company Email
info@sunviewsoftware.com
Contact No.
Company's Address
SunView Software Inc.
Suite 275, 10210 Highland Manor Dr.
Tampa, FL 33610
USA
ChangeGear Comparisons
Popular ChangeGear Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud-based IT service management
- Native Android and iOS apps
- ITIL aligned
- Incident tracking and management
- Email-to-tickets
- Task scheduling
- Timesheet tracking
- SLA management
- User feedback and surveys
- Email notifications
- Problem management
- Root-cause analysis
- Ticket grouping
- Problem tracking
- Approvals management
- Change management
- Risk mitigation
- Change planning and tracking
- Rollout and rollback specification
- Asset management
- Configuration Management Database
- Auto discovery
- Active Directory
- Hardware and software inventory
- Vendor and contract management
- PO management
- Asset lifecycle management
- Service catalog
- Dashboard and reporting
- Customizable dashboard widgets
- Advanced search
- Data export
- Self-service portal and knowledge base
- Configuration and tools
Pricing Info
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Essential: $19/agent/month, assets @ 20 cents/asset/month
- Dashboard
- CMDB
- Agentless Asset Discovery
- Incident Management
- Self Service Portal
- Knowledge Base
- Unlimited End Users
- Role-Based Security
- Reporting
- SSL/TLS Security
Professional: $29/agent/month, , assets @ 20 cents/asset/month
- Essential features plus
- Service Catalog
- SLA Management
- Automatic Ticket Routing
- Remote Tools
- Mobile Apps
Enterprise: By quote, assets @ 20 cents/asset/month
- Professional features plus
- Problem Management
- Change Management
- Purchase Management
- Contract Management
- Vendor Management
- Ticket Survey
- Software Deployment
- API Access
Integrations
BOSSDesk integrates with the following business systems and applications:
- BOSSDesk API
- Bomgar
- Dell Warranty Check
- HP warranty check
- TeamViewer
- Password Reset
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google fiber. Hooters, Delta Dental
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure
Company Email
sales@boss-solutions.com
Contact No.
Company's Address
BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092
BOSSDesk Comparisons
Popular BOSSDesk Alternatives
Every time you test different IT Asset Management Software apps you shouldn’t simply study their list of features and available pricing packages. Keep in mind the solution should be matching your needs and team so the more flexible their offer the better. Learn which OSes are supported by ChangeGear and BOSSDesk and make sure you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this may be a key element for many companies.
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