What is better Centrex Software or Salesforce Service Cloud? Buying the most effective CRM Software product is all about evaluating different solutions and determining the top program for your specific needs. Our proprietary algorythm provides you with a fast look at the general rating of Centrex Software and Salesforce Service Cloud. For all round quality and performance, Centrex Software scored 8.0, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, Centrex Software earned 100%, while Salesforce Service Cloud earned 97%.
Below you can also look at their functions, terms, plans, etc. to find out which software will be more suitable for your company. One critical element to evaluate is if the software allows you to enable/disable limitations on different types of users to limit the exposure of any critical business data.
In the event you need to quickly find the optimal CRM Software according to our experts we recommend you examine one of these products: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as important as useful features and customer support level are pricing packages made available by Centrex Software and Salesforce Service Cloud. While price should not be the sole aspect it’s surely a key thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and painlessly scaled up if your team develops. Be sure that you don’t pick packages that include extra features that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually count on discounts. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and gives you a practical overview of what it feels like to work with Centrex Software and Salesforce Service Cloud.
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