What is better Capsule CRM or AskNicely? Different businesses require different types of CRM Software. To find out which solution fits your needs, think of assessing various options feature by feature along with their terms and pricing. Furthermore, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Capsule CRM (8.0) vs. AskNicely (8.7) for total quality and performance; Capsule CRM (N/A%) vs. AskNicely (94%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a more sensible choice for your company. An effective, simple tip is to list the pros and cons of both solutions next to each other and check which app comes on top.
In the event you need to quickly identify the top CRM Software according to our review team we suggest you examine these products: Salesforce CRM, HubSpot Smart CRM, Freshsales.
AskNicely integrates with the following systems and applications:
MailChimp
Campaign Monitor
CSV Upload
Slack
Intercom
Zapier
Shopify
Bigcommerc
Magento
ZenDesk
MixPanel
AutoPilot
Desk.com
Help Scout
Groove
Zoho Support
Webhooks
Salesforce
HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xero, MOZ, Seagate, Reckon, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.
No CRM Software will be perfect enough to solve all the needs of a specific team. Though main functionalities of Capsule CRM and AskNicely are important you should also thoroughly explore the integrations provided by each product. In many cases you will already be working with some other SaaS software in your company and it’s always more beneficial to go with products that integrate well with one another. If you do that you will be able to guarantee a reliable transfer of data between your teams and apps, which can significantly reduce time wasted on migrating between one software and the next.
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