What is better CallVU or Pindrop? If you need to have a convenient way to find out which Customer Support Software product is better, our exclusive algorythm gives CallVU a score of 8.0 and Pindrop a score of 7.6 for all round quality and performance. Furthermore, CallVU is rated at 100%, while Pindrop is rated 94% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, prices, and others. Check whether the solution lets you to customize a few of its processes to make sure the software matches your own business procedures.
Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions offered out there, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
Both CallVU and Pindrop were evaluated by a group of independent B2B experts who carried out a thorough examination of all important aspects of each app. Their final rating was calculated using our unique SmartScore system which calculates an individual partial score to each element like: main features, client support, mobile support, security, client satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a product prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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