Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited inbound/outbound calls in Canada
- Full-featured PBX system
- No upfront costs
- Call forwarding to landline, mobile or VoIP
- Forward calls to all your numbers simultaneously
- Voicemail and email
- Caller options
- Caller ID
- Call your mobile using your business caller ID
- Separate Internet fax number
- Video conferencing, chat and text
- No additional software downloads
- Memo On Call app
- Call queueing
- HD voice quality
- VoIP phones and devices
- Extensions
- Call back
- Call transfer
- Three-way calling
- Caller name
- Speed dial
- Speakerphone
Pricing Info
Pricing Info
Callture’s plans are priced at $35.95/month flat rate. The difference is the more users, the more toll-free minutes you get to enjoy, after which users are charged 2.8 cents/minute. Here are the details:
All plans – $35.95/month
- All app features
- Unlimited outgoing/incoming calls
- Unlimited Internet fax
Toll-free minutes by number of users:
- 2 to 4 users – 100 minutes
- 5 to 20 users – 300 minutes
- 21+users – 1000 minutes
Integrations
Integrations
An open API architecture allows Callture to work seamlessly with any service. It can likewise integrate with the following applications:
- ConnectWise
- Zoho
- Gold Mine
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OHL Construction, BizPhoto, WorldBand Media
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based business phone service that offers all the functionalities of high-end systems, minus the additional investments in hardware and installation fees.
Company Email
Contact No.
Company's Address
2800 Skymark Ave, Suite 402
Mississauga, Ontario, L4W 5A6
Canada
Callture Comparisons
Popular Callture Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
If you compare different Communications Software software you shouldn’t simply analyze their list of features and provided pricing plans. Consider that the solution should be matching your needs and business so the more flexible their offer the better. Find our what platforms are supported by Callture and Freshdesk Messaging and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a critical factor for many firms.
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