What is better CallTrackingMetrics or CallPesa? If you’re experiencing a hard time selecting the best Customer Support Software product for your needs, we suggest that you compare and contrast the available software and find out which service offers more benefits. For example, here you can review CallTrackingMetrics (overall score: 8.3; user rating: 90%) vs. CallPesa (overall score: 8.0; user rating: 94%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to match their features will significantly increase the possibility of obtaining the right product for your company. Pay attention to other factors of the software for example if it’s easy to use, flexibility, scalability, and pricing options.
Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Almost as important as useful features and client support quality are pricing options made available by CallTrackingMetrics and CallPesa. Even though cost should not be a deciding factor it’s definitely a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and painlessly scaled up if your business develops. Make sure you don’t opt for plans that have extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can often benefit from more affordable prices. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it’s like to work with CallTrackingMetrics and CallPesa.
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