TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automatic Call Distribution
- Data Records
- Custom Messages
- Call Recording
- Forward to Cellphones
- Voice Mail
- Working Hours Per User
- Contact Management
- Shared Contacts
- Email Support
- Priority Email
Pricing Info
Pricing Info
CallHippo offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – $5/user/month or $4.5/user/month (annual billing)
- Unlimited Users
- Unlimited Number of Callers in Queue
- Automatic Call Distribution
- Data Records
- Custom Messages
- Call Recording
- Forward to Cellphones
- Voice Mail
- Working Hours Per User
- Contact Management
- Shared Contacts
- Email Support
- Priority Email
Premium – $10/user/month or $8.5/user/month (annual billing)
- All Starter features
- Free Inbound Calls
- Phone Support
Premium – $20/user/month or $17/user/month (annual billing)
- All Premium features
- Free Outgoing Calls to US/Canada (500 minutes per user)
- Dedicated Account Manager
Integrations
Integrations
- Pipedrive
- Zoho
- Other integration updates in CallHippo will be released very soon. After the updates are released, it will become possible to integrate CallHippo with Zapier, Slack, Intercom,and more CRM’s.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Livingstone, Dimenson Management Consulting, The Burge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CallHippo is a software platform that meets all your business requirements associated with phone support Systems.
Company Email
support@callhippo.com
Contact No.
Company's Address
340 S. Lemon Ave #7359
Walnut, CA 91789
USA
CallHippo Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
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Both CallHippo and TeamSupport were reviewed by a team of independent B2B experts who prepared a full analysis of all important elements of every service. Their ultimate score was calculated with unique SmartScore algorithm which calculates a separate partial score to each factor like: main functionalities, customer support, mobile device support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only thing essential to a company so we make sure we pay attention to all facets of a product before calculating its final rating.
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