What is better Caliber or Birdeye? If you’re experiencing a hard time deciding on the best Reputation Management Software product for your circumstances, we suggest that you compare the available software and find out which service offers more positive aspects. For example, here you can assess Caliber (overall score: 8.0; user rating: 100%) vs. Birdeye (overall score: 9.0; user rating: 97%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current situation. Using a clear table to match their features will significantly increase the odds of finding the right product for your company. Look closely at other areas of the software like if it’s easy to use, adaptability, scalability, and pricing plans.
Our experts made sure to prepare reviews of all popular Reputation Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Yotpo, Hootsuite, Qualtrics CX.
Caliber offers three different enterprise pricing plans to meet the varying needs of businesses that are just starting out on their corporate reputation management and those who have more advanced requirements. Check out more details below.
Platform Only – €500/month
1 User License
15 key corporate reputation & brand metrics
Real-time monitoring of your own company
Month-to-month score validity
Ability to view data-cuts online
Data download options (Excel or visual formats)
24/7 access to an online dashboard
Free demo webinar
Ability to track additional countries and companies
€250/additional company/month
Platform and People – €1,500/month
Includes all features in the Platform Only package
Multiple user licenses
Monitoring of one additional company (competitor or benchmark)
A boosted sample that allows week-to-week score validity
Annual workshop for results interpretation & planning in each country monitored
Optional monthly PowerPoint data reports
Free face-to-face interface demo & usage training
Access to Caliber’s ad-hoc advisory support (hourly fees)
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Both Caliber and Birdeye were tested by a group of independent SaaS experts who carried out a thorough study of all key elements of each service. Their final rating was prepared using our unique SmartScore algorithm which provides a separate partial score to each element like: main functionalities, customer support, mobile support, security, client satisfaction and media presence. We know useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a app prior to coming up with its final score.
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