Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Telecom Expense Management
- IT Expense Management
- Wireless Expense Management
- Mobile policy enforcement
- Policy management
- InSight Analytics
- Remote device management
- Billing for Data
- Billing for Voice
- Call Monitoring
- Chargeback Tracking
- Contract Negotiation
- Fixed Line Compatibility
- Internal Cost Allocation
- Mobile Line Compatibility
- Usage Reporting
- Reporting and Business Intelligence
- Superior Support & Execution
- Call Accounting & Reporting
- Unified Communications & Collaboration Analytics
Pricing Info
Pricing Info
Calero’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MoneyGram, US NAVY, Media General
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Calero offers web-based solutions in three aspects of communication lifecycle management i.e. Telecom Expense Management, Managed Mobility Services, and Usage Management.
Company Email
Contact No.
Company's Address
Eagle’s Landing Business Park
Building 100, Suite 120
1565 Jefferson Road
Rochester, NY 14623
USA
Calero Comparisons
Popular Calero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
You don’t want just a broad array of useful tools and adjustable pricing plans from a popular Communications Software. Almost as important as core features is a top-notch customer support. You want to make sure that when you have any questions about Calero or Bright Pattern, or you face some problems, or maybe you’ll want to request a specific revision or feature beneficial to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you are able to benefit from individual training or at the very least a knowledge base you can use.
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