What is better CAKE or Zoho CRM? Choosing the right Sales Tools for your business is difficult with so many features, choices, and offers to check. But, using our review platform will allow you to streamline the necessary steps by getting all crucial services in a single location.
For instance, you can match CAKE and Zoho CRM for their features and overall scores, namely, 8.8 and 9.4, respectively. Furthermore, you can check which software has higher general user satisfaction rating: 99% (CAKE) and 92% (Zoho CRM) to find out which product is better for your organization. Don’t just choose the service with the lowest price, but the service that offers the most cost-effective value.
We know that not all people have the time to examine dozens of various products, so we created a list of suggestions that you may find useful. Our top choices for the Restaurant Management Software category are: Toast POS, Touchbistro, Oracle Food and Beverage.
CAKE offers two pricing plans for its POS system and guest management system, depending on the requirements of your business. Operators pay an upfront fee for the POS hardware or opt for the vendor’s EZ Payment Option, which allows you to pay in installment over a three-month period.
POS Hardware Bundle – Contact vendor
1 POS terminal (+ $200 per terminal)
1 Thermal Printer
1 Payment Cube
1 Cash Drawer
POS Software and Service Bundle – starts at $69/month (2-year contract)
Cloud Software
Security Monitoring
24/7 Tech Support
Training Portal
Integrated Processing
Offline payments
Guest Management System – $79/month + $199 due at signing
CAKE works well with various integrations that will reinforce your restaurant operations.
Accounting Integrations:
Quickbooks
Xero
Operations Integrations:
7shifts
CAKE Guest Manager
Orca
Swipe Cards
ItsaCheckmate
CAKE Online Ordering
Hardware Integrations:
ChefTab
CAKE OrderPad
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bethany Blues, Zola, Ippudo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cost-friendly food service system that features end-to-end POS, online ordering, and guest management. Designed for full and quick-service restaurants, bars, pubs, and other dining establishments, CAKE helps you elevate the entire dining experience by streamlining operations, leading to improved customer satisfaction and increased profits.
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
Leads
Contacts
Accounts
Opportunities / Deals
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Free Email support
Live Chat
Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Email insights
Workflow conversion
Tags and groups
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Free Email, Live Chat and Toll-Free call support
Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Web-to-case forms
Validation Rules
Automatic Field Updates
Webhooks
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals – Real-time notifications
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
All Features from the Professional Plan +
Multi-user portals
Custom Modules and Buttons
SalesInbox – Email for salespeople
Canvas – Visual CRM view
Auto Responders
Email Parser
Data Encryption
Subforms
Zia Voice – Conversational AI
Conditional Fields
Mobile SDK and App Distribution
BI Tools – Target meters, Anomaly detectors, Predictive AI
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
Google G Suite
Microsoft Office 365
Google Ads
Slack
Mailchimp
QuickBooks
PandaDoc
Xero
Facebook
LinkedIn
Whatsapp
WeChat
Join.me
Zoom
Dropbox
OneDrive
Survey Monkey
Shopify
PayPal
Trello
Eventbrite
SimplyCast
GoToMeeting
AdobeSign
GoToWebinar
DocuSign
Zendesk
Hubspot
Zoho Cliq
Zoho Meetings
Zoho Finance Suite
Zoho Mail
Zoho Desk
Zoho Writer
Zoho ShowTime
Zoho Social
Zoho Campaigns
Zoho SalesIQ
Zoho Projects
Zoho Creator
Zoho Analytics
Zoho Survey
Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
You shouldn’t count on only a broad array of features and adjustable pricing plans from a well-known Sales Tools. Almost as crucial as core features is a top-notch customer support. You want to guarantee that if you have any questions about CAKE or Zoho CRM, or you face some problems, or maybe you’ll need to request a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to benefit from individual training or at the very least an FAQ you can use.
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