What is better BVoIP or CloudTalk? If you need an effective Business Phone Systems product for your organization you need to invest time and compare several solutions. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product works. For example, on this page you can see BVoIP’s overall score of 7.6 and compare it against CloudTalk’s score of 8.5; or BVoIP’s user satisfaction level at 100% versus CloudTalk’s 100% satisfaction score.
The contrast will help you spot the good and bad points of each service, and choose which one fits you requirements better. On top of the main features, the application that is easy to understand and use is always the better choice.
At this time, the best solutions in our Business Phone Systems category are: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
When you research different Business Phone Systems products you shouldn’t just study their features list and provided pricing packages. Consider that the service should be matching your requirements and team so the more flexible their offer the better. Explore what OSes are supported by BVoIP and CloudTalk and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a deal breaker for many firms.
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