Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Digital Office Plans
- Video & Audio Calling
- Instant Messaging
- Private Meeting Rooms
- Break Rooms
- Screen Sharing
- Guest Communication
- WebRTC Technology
- Space & Room Customization
Pricing Info
Wurkr provides several plans for users to choose from, including an enterprise plan that allows you to implement a customized virtual workspace solution for your organization. Here are the details:
Lite – £0/user/month
- 25 users
- Room video & audio chats (4 users)
- 500 minutes of video & audio chats/user
- 10 guest invitations/month
- 1 Floor plan
Premium – £25/user/month (£22.50 for annual billing/£20 for triennial billing)
- 49 users
- Room video & audio chats (20 users)
- 8,000 mins of video & audio chats/user
- 50 guest invitations/month
- Floor plan selection
- Mobile application
Professional – £23/user/month (£20.70 for annual billing/£18.40 for triennial billing)
- 50 – 199 users
- Room video & audio chats (20 users)
- 8,000 mins of video & audio chats/user
- Unlimited guest invitations/month
- Floor plan selection
- Mobile application
Enterprise – by quote
- 200+ users
- Room video & audio chats (unlimited users)
- Unlimited mins of video & audio chats/user
- Unlimited guest invitations/month
- Floor plan selection
Integrations
Wurk integrates with:
- Google Workspace
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Macmillan Cancer Support, KE3Tech, Orcapod
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wurkr is a virtual workspace solution that aids organizations keep their remote employees engaged and satisfied and create a sustainable company culture.
Company Email
hello@wurkr.io
Contact No.
Company's Address
Wurkr Ltd.
5-7 Cranwood Street, London, Greater London, EC1V 9EE,
United Kingdom
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Both Bright Pattern and Wurkr were evaluated by a panel of reliable B2B experts who carried out a full analysis of all crucial elements of every product. Their ultimate score was prepared with unique SmartScore system which provides a separate partial score to every component including: main features, customer support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a business so we do our best to pay attention to all facets of a app prior to calculating its final score.
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