Twilio SMS to CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Bitrix24 2-Way Messaging
- Entity Management
- Open Channels Connection
- Twilio Mediaplayer
- Multiple Twilio Numbers
- MMS Messaging
- Inbound Message Notifications
Pricing Info
Twilio SMS to CRM provides an enterprise pricing model designed for organizations and professionals with various budget needs and requirements. Here are the details:
6-month Subscription – $194
- Receive unlimited SMS in your Bitrix24 for 6 months
- 24/7 Customer support
- Option to request new application/module features
Yearly Subscription – $324
- Receive unlimited SMS in your Bitrix24 for 12 months
- 24/7 Customer support
- Option to request new application/module features
One-Time Purchase – $810
All features in Monthly and Yearly Subscriptions, Plus:
- ownership of application
- lifetime access to new features
- Transfer of access when you migrate to an new portal
Integrations
Twilio SMS to CRM integrates with:
- Bitrix24 CRM
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Midas Group LLC, Kaizer Group, ChooseCoffee
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Twilio SMS to CRM is a communication tool for implementing 2-way messaging directly into the Bitrix24 CRM to help organizations and professionals create stronger customer relationships.
Company Email
info@intervolgaru.com
Contact No.
Company's Address
INTERVOLGA Internet Agency LLC.
#6 Naberezhnaya Street, 62nd Army, Volgograd, Office 203, Postal Code: 400066
Russia
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Almost as important as features and client support level are pricing plans made available by Bright Pattern and Twilio SMS to CRM. Even though pricing should not be a deciding element it’s definitely a significant thing to think about. You should expect a flexible pricing package that can be matched with your team size and effortlessly scaled up when your company expands. Be sure that you don’t choose packages that include complex features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often benefit from discounts. You should also check out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and gives you a solid overview of what it’s like to work with Bright Pattern and Twilio SMS to CRM.
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